date:Apr 10, 2013
about how you connect with either African-Americans or Asians or Hispanics you are going to miss out on a huge opportunity, and its going to be with us for a long time, Mr. Hale said. He added that capturing millennials also will be important, as will tapping into the boomer market.
Other hot buttons Mr. Hale identified were: private brands; right-sized box, i.e., stores like Whole Foods and Target introducing smaller store formats; health and wellness; and experiential retailing.
In terms of